Beating The Drum Podcast
Beating The Drum is a podcast that delves into the art and science of customer marketing and advocacy. The show has been running for two years and features 50+ in-depth interviews with customer marketing leaders around the globe to uncover how they create, nurture, and mobilize customer evangelists at scale.

Reducing Customer Time to Value and Building Your Personal Brand with Nick Bennett
Nick Bennett is the Host of the Anonymous Marketer Podcast and a B2B SaaS Marketing Advisor. He is also a B2B marketing content creator with over 50,000 followers on LinkedIn

Tips On Customer Marketing Attribution and Career Progression with Leslie Barrett
Leslie Barrett is Senior Director, Customer Marketing & Evangelism at Sendoso. She is also a Top 25 CMA Influencer and runs the customer marketing-focused newsletter, CMA Soulmate. Leslie was on

Diversity in Customer Storytelling: Why It Matters and How To Advocate For More with Pascale Royal
Pascale Royal is the Director of Executive Customer Programs at Coupa Software and has been in customer marketing for over 15 years at previous companies like ServiceNow and Citrix. Pascale

Top Takeaways From Uplift Content’s 2023 SaaS Case Study Report with Emily Amos
Emily Amos is the Founder of Uplift Content, a boutique B2B SaaS content creation studio. She came on the show to share her favorite insights from Uplift’s recent 2023 SaaS

Learnings From Switching To A New Role as Chief of Staff to the CCO with Brittany Rolfe Hillard
On this episode, we were joined by Brittany Rolfe Hillard, whom many of you are familiar with since she’s been a repeat guest on the show. She was previously running

Balancing Quick Wins & Long-Term Planning At a High-Growth Startup with Tiffany Keel
Tiffany Keel is Head of Customer Advocacy at ClickUp. Prior to ClickUp, she ran customer marketing at companies like ON24 and Nextiva. When she started at ClickUp, they’d grown tremendously

Career Progression and Understanding What Metrics The C-Suite Cares About with Kevin Lau
Kevin Lau is the Senior Director of Customer Advocacy and Experiential Marketing at F5. He previously came on the show to share his tips for running awards programs based on

Lifecycle Marketing Campaigns and Tips for Achieving Cross-Functional Alignment with Myriam Diarra
Myriam Diarra is the Head of Customer Lifecycle Marketing at Drift. On this episode, she shared how she spent her first several months at the company observing and mapping out

Improving and Unifying The Post-Sales Experience at a Large Enterprise Company with Juliana Roxa
Juliana Roxa is the GSI Workforce Strategy and Communications Lead at AWS. Prior to that, she was Global Customer Marketing Director & Executive Communications Lead at SAP, where she led the

The Importance of Leading With The Relationship Instead of The Ask with Jeanne Talbot
On this episode, we were joined by Jeanne Talbot, a customer marketing and communications leader that has worked at companies like CloudBees, Lexmark International and Intel. She has a unique

Lessons From A Unique Career Trajectory and Why Your “How” Is Important with Jessica Walker McFarland
Jessica Walker McFarland is Head of Global Customer Advocacy and Executive Programs at Rubrik. We actually did something out of the ordinary for this episode in that we didn’t talk

Tips For Launching and Promoting Your Customer Training and Certification Programs with Jill Liles
Jill Liles is the Marketing Director at Nutanix University, which is Nutanix’s training and certification program. She breaks down the exact steps it took to bring this vision to life