Learnings From Switching To A New Role as Chief of Staff to the CCO with Brittany Rolfe Hillard

On this episode, we were joined by Brittany Rolfe Hillard, whom many of you are familiar with since she’s been a repeat guest on the show. She was previously running customer engagement and advocacy at WalkMe, and has since transitioned into a role as Chief of Staff to their Chief Customer Officer and is enjoying it immensely. I think it’s always good to get additional perspectives on what other career opportunities are available that are related to our space and so Brittany came on to share the story of how she moved into this role, what the work entails and how her time in customer marketing was integral to this position.

You can find the full transcript here.

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