Episodes

Transcript: How Customer Marketing Plays An Integral Role in Category Design with Brittany Rolfe Hillard

On this episode, I was joined by Brittany Rolfe Hillard, VP of Customer Engagement and Advocacy at WalkMe, the digital adoption platform. If the name, WalkMe, sounds familiar, that...

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The Shift Towards Authenticity in Customer Content with Lauren Locke-Paddon

Lauren Locke-Paddon is VP of Customer Success at Vocal Video. She’s previously worked at companies like TechValidate and SurveyMonkey and came on the show to talk about the shift...

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Transcript: The Shift Towards Authenticity in Customer Content with Lauren Locke-Paddon

On this episode, I was joined by Lauren Locke-Paddon, VP of Customer Success at Vocal Video. She’s previously worked at companies like TechValidate and SurveyMonkey and came on the...

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How To Set Up Your Executive Sponsorship Program For Success with Kalina Bryant

Kalina Bryant is Head of Global Customer Advocacy, Customer Experience, and Executive Programs at Asana, as well as the Founder of Unapologetech and KMB Consulting. She is a seasoned...

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Transcript: How To Set Up Your Executive Sponsorship Program For Success with Kalina Bryant

On this episode, I was joined by Kalina Bryant,  Head of Global Customer Advocacy, Customer Experience, and Executive Programs at Asana, as well as the Founder of Unapologetech and...

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How to Track Advocate Maturity (Without Paying For Additional Software) with Crystal Anderson

Crystal Anderson is Director, Customer Marketing at SheerID. She’s passionate about helping companies humanize their brands by connecting with their customers and also brings a demand gen and growth...

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