Episodes

What Marketers Should Know About Designing Effective Referral Programs with Jeff Epstein

Jeff Epstein is the Founder and CEO at Onboard.io, which enables companies to manage, analyze, and optimize the perfect onboarding process for every customer. Previously, he was the Founder...

Read More

Transcript: What Marketers Should Know About Designing Effective Referral Programs with Jeff Epstein

On this episode, I was joined by Jeff Epstein, Founder and CEO of Onboard.io, a company that helps streamline the customer onboarding process. I was excited to have him...

Read More

How Customer Marketing Plays An Integral Role in Category Design with Brittany Rolfe Hillard

Brittany Rolfe Hillard is VP of Customer Engagement and Advocacy at WalkMe, the digital adoption platform. If her name sounds familiar, we also recorded a previous episode together with...

Read More

Transcript: How Customer Marketing Plays An Integral Role in Category Design with Brittany Rolfe Hillard

On this episode, I was joined by Brittany Rolfe Hillard, VP of Customer Engagement and Advocacy at WalkMe, the digital adoption platform. If the name, WalkMe, sounds familiar, that...

Read More

The Shift Towards Authenticity in Customer Content with Lauren Locke-Paddon

Lauren Locke-Paddon is VP of Customer Success at Vocal Video. She’s previously worked at companies like TechValidate and SurveyMonkey and came on the show to talk about the shift...

Read More

Transcript: The Shift Towards Authenticity in Customer Content with Lauren Locke-Paddon

On this episode, I was joined by Lauren Locke-Paddon, VP of Customer Success at Vocal Video. She’s previously worked at companies like TechValidate and SurveyMonkey and came on the...

Read More